Privacy Policy

Effective Date: 12/07/2026

1. Who we are

Leamor is a brand owned by Cátia Susana Martins Ribeiro, with its registered office at Rua Camilo Castelo Branco n558 4800-856 S.Torcato, holder of VAT Number (NIF) 261811932, operating the website (https://leamor.pt/). We are the entity responsible for the processing and handling of personal data within the meaning of the General Data Protection Regulation (GDPR). The protection of privacy and personal data is a fundamental commitment for us.

  • Contact e-mail: leamorsuporte@gmail.com

2. Information we collect

Personal data is understood as any information relating to an identified or identifiable natural person. Depending on how you use our store, we collect:

  • Identification and contact data: Name, e-mail address, and phone number.

  • Billing and shipping data: Shipping address, billing address, and Tax Identification Number (NIF/VAT Number).

  • Payment and transaction data: Payment information and order/purchase history.

  • Digital data: IP address, device data, and cookies. We collect this information when you create an account, place an order, subscribe to our newsletter, contact us directly, or browse our website.

3. How we use your information (Purposes)

Leamor collects and processes personal data for the following specific purposes:

  • Execution of contracts, processing, billing, and delivery of your orders;

  • Customer account management and providing customer support;

  • Prevention, investigation, and detection of fraud or illicit uses;

  • Compliance with legal and tax obligations to which Leamor is subject;

  • Statistical and marketing purposes, namely sending newsletters, stock alerts, and promoting new products or special offers (except in cases where the data subject objects or has not provided explicit consent).

4. Legal basis for processing

Under Regulation (EU) 2016/679 (GDPR) and Law No. 58/2019, we process your data based on:

  • Execution of a contract: To process and deliver your orders and perform pre-contractual steps.

  • Compliance with a legal obligation: To respond to the requirements of Portuguese tax and accounting legislation (e.g., issuing invoices).

  • Consent: For sending direct marketing (newsletters) and the use of non-essential cookies, which can be withdrawn at any time.

  • Legitimate interest: To ensure the security of our store, business improvement, and protection of IT systems.

5. Cookies and Tracking Technologies Policy

Cookies are small files with fragments of information downloaded by your browser. They allow for faster and more efficient navigation, remembering your preferences (such as language and active sessions).

  • Persistent Cookies: Stored on your device to be used in future visits.

  • Session Cookies: Temporary, they remain in the browser's file until you leave the site, serving to analyze traffic patterns and identify errors.

  • Advertising and Statistical Cookies: These allow us to manage browsing habits and present content or advertising adjusted to your profile. The user can accept, refuse, or delete cookies at any time through our privacy banner or by configuring their browser settings.

6. How we share your information

We guarantee the strict confidentiality of all data provided. We do not sell your personal data. We only transmit it to third parties strictly necessary for the operation of the store, who act according to our instructions:

  • Payment processors: PayPal and EuPago.

  • Billing Software: Moloni (for the legal issuance of invoices and communication to the Tax Authority).

  • Shipping/Courier companies: For the physical delivery of orders.

  • Public Authorities: Only on an exceptional basis, in compliance with legal obligations, court orders, or duties of collaboration.

7. International data transfers

Leamor processes user data primarily within the territory of the European Economic Area (EEA). Whenever we use international service providers (outside the EEA), we apply the appropriate safeguards required by the GDPR, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

8. Data retention

We retain personal data only for the period that proves necessary or mandatory to fulfill the purposes described, applying criteria in line with legal and regulatory obligations. Billing and accounting data will be kept for the mandatory legal periods in Portugal (e.g., 10 years). Marketing data will be kept until the subscriber withdraws their consent.

9. What are your rights and how to exercise them?

Under current legislation, the data subject has the full right to:

  • Access your data and obtain a copy of it;

  • Request the rectification of inaccurate or outdated data;

  • Request the erasure of data ("right to be forgotten"), provided it does not conflict with legal retention obligations;

  • Request the restriction of processing or object to it;

  • Request data portability to another entity;

  • Withdraw consent at any time (without compromising the lawfulness of the processing carried out up to that date);

  • Request clarifications and contest any automated decisions or statistical profiling.

To exercise any of these rights, please contact us via e-mail at suporte@leamor.pt. We will respond within a maximum period of 30 days. You also have the right to lodge a complaint directly with the national supervisory authority — the CNPD (National Data Protection Commission).

10. Data security

We are committed to ensuring information security through appropriate technical and organizational measures. We use in-transit encryption/cipher protocols (SSL/HTTPS), strict access controls, and secure payment processing to safeguard data against destruction, loss, alteration, or unauthorized access.

11. Children's privacy

Our online store is not intended for children under 16 years of age. We do not intentionally collect data from minors. If you discover that a minor has provided us with personal data, please contact us immediately so we can proceed with its secure deletion.

12. Changes to this policy

We are governed by a policy of continuous improvement. As such, this Privacy Policy may be updated periodically. Whenever substantial changes occur, we will update the date at the top of the page and, when appropriate, notify registered users by e-mail.