EXERCISING YOUR RIGHTS (GDPR)
The General Data Protection Regulation (GDPR) granted more rights to individuals and strengthened existing ones by imposing greater transparency in communications between entities responsible for data processing and data subjects, defining specific rules for their exercise.
It is essential to know these rules to understand what your rights are and how to exercise them properly. Each right has a specific purpose and must be exercised separately. The guarantee of these rights is ensured by Leamor, as the data controller.
How you can exercise your rights:
- Free of charge: Exercising your rights is entirely free of charge.
- Where to exercise: Rights are exercised directly with the data controller, preferably through the dedicated e-mail: leamorsuporte@gmail.com.
- Identification: You must identify yourself accurately and be able to prove your identity when exercising your rights, but you do not need to provide more personal data than what is already processed within the scope of our commercial relationship.
- Proof: You should retain proof that you submitted a request to exercise your rights.
- Facilitation and Clarity: Leamor facilitates the exercise of your rights. Responses to the data subject will be provided concisely, using clear and plain language.
- Timeframes: The data subject has the right to receive a response within a maximum period of one month from the date the request is received. This period may be extended by up to two additional months in complex cases, in which case the data subject will be duly informed and given the reasons for the extension within the initial timeframe.
- Electronic means: If the request is made by electronic means, the response will be provided, where possible, by electronic means.
- Rights of third parties: The exercise of your rights must not adversely affect the rights and freedoms of third parties.
- Exceptions: We may refuse to act on a request when it proves to be manifestly unfounded or excessive, particularly due to its repetitive character. In such situations, the law allows for a reasonable fee to be charged to cover the inherent administrative costs. Any formal complaint may be submitted to the CNPD (National Data Protection Commission).